Service Provider (Expert) Agreement

The subject of this Agreement is the bringing together of the Service Provider (Expert) and Users by the FitXDiet platform in its capacity as an intermediary service provider, and the determination of the parties' rights and obligations in this regard.

By joining the Platform, the Service Provider benefits from the following opportunities:

The Service Provider is not an employee, representative, or agent of FitXDiet. There is no employer-employee, partnership, or agency relationship between the parties. The Service Provider operates as a fully independent professional.

Candidates who wish to be listed as a Service Provider on the Platform must meet the following conditions:

During the application, the following documents must be uploaded to the Platform:

FitXDiet evaluates applications at its own discretion and reserves the right to reject an application without giving any reason. Acceptance of an application is at FitXDiet's sole discretion.

A Service Provider whose application is accepted becomes active on the Platform by approving this Agreement electronically. The Agreement enters into force from the moment of approval.

Professional Competence: The Service Provider undertakes that it holds all the qualifications, licenses, and permits required by its profession and will keep them valid throughout the term of the Agreement.

Service Quality: The Service Provider shall:

• Provide services in accordance with professional ethics and scientific standards
• Behave respectfully, professionally, and honestly toward Users
• Comply with program delivery times and give notice within a reasonable time in case of delay
• Approach User complaints constructively and with a solution-oriented mindset
• Comply with the Platform rules and FitXDiet's instructions

Keeping Information Current: The Service Provider is obliged to keep its profile information, contact information, working hours, and documents up to date. When a diploma, certificate, or work permit needs to be renewed, this must be reported to the Platform immediately.

Tax Obligations: The Service Provider is obliged to establish the necessary tax liability (sole proprietorship, self-employment receipt, etc.) for the income it earns through the Platform and to file its tax returns regularly. FitXDiet is not responsible for the Service Provider's tax obligations.

Insurance: It is recommended that the Service Provider obtain an appropriate professional liability insurance against risks that may arise from its professional activities. FitXDiet cannot be held responsible for any damages that may arise if such insurance is not obtained.

Content Responsibility: Full responsibility for all content uploaded to the Platform by the Service Provider (videos, articles, programs, images, etc.) belongs to the Service Provider. The content must;

• Comply with the law and morality
• Not infringe the intellectual property rights of third parties
• Not contain misleading, exaggerated, or untrue information
• Comply with the Platform rules

is required.

Live Lesson Service — Trainer Obligations

The Service Provider accepts the following obligations within the scope of the live lesson credits purchased by the User:

• Scheduling: Respond to the lesson requests created by the User within a reasonable time (usually 24 hours); approve them or suggest an alternative date.
• Being ready: Connect at the confirmed date/time, ready for the lesson, from a quiet, well-lit environment suitable for the session, with a working camera/microphone.
• Duration: Comply with the standard 45-minute duration of each live lesson; not shorten the duration arbitrarily.
• Professionalism: Behave in accordance with professional ethics throughout the session; comply with appropriate attire, respectful communication, and confidentiality rules.
• Medical Boundaries: Explain to the User that the information provided within the live lesson does not replace medical diagnosis, treatment, or treatment recommendations; refer the User to a physician in case of serious health concerns.
• Recording Prohibition: Not record the session via audio/video recording, screen recording, screenshots, or an external device without the User's explicit written consent; and not disclose it.
• Professional secrecy: Keep the health information and personal data shared by the User during the session confidential within the framework of KVKK Art. 6 and the obligation of professional secrecy; and not share them with third parties.
• Cancellation/postponement: Except in cases of force majeure or necessity, not cancel a scheduled lesson arbitrarily; when cancellation is unavoidable, inform the User as soon as possible and suggest an alternative date. For lessons not performed by the Trainer, the User's right is preserved and the Service Provider may not assert any claim regarding fee collection.
• Assessment as a no-show: In cases where the User cancels within 12 hours of the lesson or does not attend, whether the lesson credit is deemed used is at the Service Provider's discretion and must be assessed according to fair and objective criteria.

Prohibited Conduct in Live Lessons: The Service Provider undertakes that it will absolutely not engage in the following actions during or within the scope of a live lesson:

• Using insulting, harassing, discriminatory, threatening, or sexually explicit expressions toward the User
• Recording the session or sharing it with third parties without the User's explicit written consent
• Using or selling the User's personal/health data for commercial purposes
• Involving third parties in the session without the User's consent
• Connecting to the lesson under the influence of alcohol/drugs
• Offering to move to off-platform channels with the User (Telegram, WhatsApp, etc.) or requesting direct payment to evade commission

Live Lesson Commission: The amount to be paid to the Service Provider from live lesson sales is calculated by deducting the standard commission rate applied to the package fee. Balances in cases of credit usage, scheduling, cancellation, and refund are reflected in the Service Provider panel through audit records. The Service Provider accepts that it will receive payment in accordance with the status automatically marked in the system for lessons that are cancelled, marked as no-show, or could not be held for technical reasons.

FitXDiet undertakes to provide the following services to the Service Provider:

FitXDiet makes the payments the Service Provider is entitled to in accordance with the terms set out in this Agreement.

FitXDiet does not guarantee that the Platform will operate uninterrupted and error-free. It accepts no responsibility for interruptions that may occur due to technical maintenance, updates, or force majeure.

Commission Rate: FitXDiet charges commission at the following rate on every sale the Service Provider makes through the Platform:

Payment Cycle:

Payment Method: Payments are made via wire transfer/EFT to the bank account (IBAN) that the Service Provider has registered on the Platform. FitXDiet is not responsible for delays caused by incorrect IBAN details.

Refund Cases: If the User exercises the right of withdrawal or a refund request is accepted, the amount of the relevant sale is deducted from the Service Provider's balance or offset against the next payment. The User has the right of withdrawal as long as it does not complete the personal information form within 30 days from the purchase date. After the 30-day period expires, the right of withdrawal ends even if the form has not been completed, and the Service Provider may request payment.

Documentation and Tax Obligations:

In both cases, FitXDiet also issues a separate commission invoice to the Service Provider for the commission fee.

Rights Belonging to the Platform: The FitXDiet brand, logo, domain name, software, design, interfaces, and all intellectual property rights belonging to the Platform belong exclusively to FitXDiet.

The Service Provider's Content: The intellectual property rights over the original content uploaded to the Platform by the Service Provider (videos, articles, programs, images) belong to the Service Provider. However, the Service Provider grants FitXDiet a non-exclusive, perpetual, and worldwide license to use, display, and market this content on the Platform.

Right of Use: The Service Provider may use the Platform solely for the purpose of providing services. It may not attempt to access, copy, or reverse-engineer the Platform's source code, or use the Platform for other purposes.

While reserving its rights over all visual and audio content it uploads to the Platform — including profile photos, cover images, gallery images, and promotional videos — under Law No. 5846 on Intellectual and Artistic Works and Law No. 6698 on the Protection of Personal Data (KVKK), the Service Provider grants FitXDiet a free, non-exclusive, perpetual, and revocable usage permission to use this content for the following purposes:

• Publication on the profile page on the Platform
• Sharing on FitXDiet's social media accounts (Instagram, Facebook, LinkedIn, etc.) for promotional and marketing purposes
• Use in digital and printed advertising materials
• Inclusion in email newsletters and campaign content
• Display in mobile application and website interfaces

This permission also covers technical adjustments such as resizing, cropping, color editing, or combining the content with the platform identity. FitXDiet may not use this content in a way that harms the Service Provider's personality or professional reputation.

Right of Withdrawal: The Service Provider may withdraw this usage permission if it terminates its Platform membership or provides written notice. In this case, FitXDiet removes the relevant content from publication within a reasonable period (30 days). Withdrawal of the usage permission does not eliminate liability arising from publications made during the period the agreement was in force.

Protection of Personal Data: The Service Provider undertakes to process the User data it accesses through the Platform (first name, surname, contact information, health information, etc.) in accordance with Law No. 6698 on the Protection of Personal Data (KVKK) and the provisions of the relevant legislation.

The Service Provider, with respect to Users' personal data:

Confidentiality Obligation: The Service Provider may not share the Platform's technical details, trade secrets, business models, pricing strategies, and similar confidential information with third parties. This obligation continues for 5 (five) years even after the termination of the Agreement.

The Service Provider may not carry out the following actions:

Prohibition on Poaching Customers: The Service Provider may not attempt to provide services by drawing Users it acquired through the Platform off the Platform. This prohibition continues for 1 (one) year after the termination of the Agreement.

The Service Provider's Liability: The Service Provider is solely responsible for the content, quality, accuracy, and results of the services it offers through the Platform. The Service Provider is responsible for any claims, lawsuits, and enforcement proceedings directed at FitXDiet due to Users' complaints, dissatisfaction, or damages.

Indemnification Obligation: Any loss, damage, indemnity, penalty, court costs, and attorney's fees that FitXDiet incurs due to the Service Provider's breach of this Agreement, unlawful conduct, or faulty actions are covered immediately and in cash by the Service Provider.

Third-Party Claims: Any claim directed at FitXDiet by third parties (including Users) due to the Service Provider's actions is notified to the Service Provider. The Service Provider is obliged to resolve these claims in its own name and on its own account.

Duration: This Agreement enters into force on the date the Service Provider is accepted to the Platform and continues for an indefinite term.

Ordinary Termination: Either party may terminate the Agreement without giving any reason by providing 30 (thirty) days' prior written notice.

Immediate Termination for Just Cause: FitXDiet may terminate the Agreement immediately and unilaterally in the following cases:

After Termination: Upon termination of the Agreement;

• The Service Provider's access to the Platform is closed
• Ongoing services are completed or refunds are made to Users
• Earned payments are made in accordance with the provisions of this Agreement
• Confidentiality and KVKK obligations continue

Amendments: FitXDiet may amend this Agreement at any time. Amendments enter into force 30 (thirty) days after they are announced on the Platform. If the Service Provider does not accept the amendments, it may terminate the Agreement within this period.

Prohibition of Assignment: The Service Provider may not assign the rights and obligations arising from this Agreement to third parties without FitXDiet's written consent.

Severability: The invalidity or unenforceability of any provision of this Agreement does not affect the validity of the other provisions.

Force Majeure: The parties cannot be held responsible if obligations cannot be fulfilled due to natural disasters, war, pandemic, legal regulations, internet outages, or events beyond the parties' control.

Notifications: All notifications under this Agreement are made to the parties' email addresses registered on the Platform. Unless a change of email is notified, notifications made to the existing address are valid.

Entirety: This Agreement constitutes the entire agreement between the parties and supersedes all prior written or oral agreements.